SUBSCRIPTION, RESTORE & REFUNDS
Effective [ PUBLICATION DATE ]Your subscription belongs to your Espress account, not to the phone in your hand. Restore is how you get it back on a new device, after a reinstall, or when you switch platforms.
What Restore does
Tapping Restore in the app asks Apple, Google or our own billing service for purchases attached to the account you are signed into, and unlocks them again. It never starts a new purchase and never charges you.
Where you bought it is where you manage it
App Store purchases live in Settings › Apple Account › Subscriptions. Google Play purchases live in Play Store › Payments & subscriptions. When paying in bitcoin opens — our own channel, and the only payment we take outside the stores — a year paid that way is managed on espress.coffee with the same Espress account you signed in with.
The free trial
[ PENDING · ONE TRIAL OR TWO ] Seven days, every feature, once per account. A store trial converts into a paid subscription unless you cancel at least 24 hours before it ends; the price and billing period are shown before you confirm. Unused trial time is forfeited if you subscribe early.
Renewal and cancellation
Monthly and yearly plans renew automatically at the then-current price until you cancel. Canceling stops the next charge and leaves your access running to the end of the period already paid for. A year bought with bitcoin does not auto-renew at all — we send a reminder before it lapses and you decide.
Refunds
Store purchases are refunded by Apple or Google under their own policies — we cannot issue them on your behalf. A bitcoin payment is refunded in bitcoin, to an address you give us: the same number of satoshis you paid comes back, and Espress pays the network fee. [ PENDING · EU / UK WITHDRAWAL ]
If Restore finds nothing
Check that you are signed into the same Apple Account, Google account or Espress account you bought with. If it is still missing, send the store receipt or the transaction id to support@espress.coffee and we will attach the entitlement manually.